PRIVACY POLICY
Privacy Policy For Sinnott Training And Certification
At STAC Training, one of our main priorities is the privacy of our visitors, users and learners. This Privacy Policy document contains information collected and recorded by STAC Training and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities. It is valid for visitors to our website concerning the information they share and/or collect in STAC Training. This policy does not apply to any information collected offline or via channels other than this website. Our Privacy Policy was created concerning best practices for the European Union General Data Protection Regulation.
Consent
You hereby consent to our Privacy Policy and agree to its terms using our website.
Information We Collect
The personal information you are asked to provide and why you are asked to provide it will be clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including:
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Provide, operate and maintain our website
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Improve, personalise, and expand our website
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Understand and analyse how you use our website
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Develop new products, services, features, and functionality
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Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and for marketing and promotional purposes
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Send you emails
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Find and prevent fraud
Log Files
STAC Training follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyse trends, administer the site, track user's movement on the website, and gather demographic information.
Cookies And Web Beacons
Like any other website, STAC Training uses 'cookies'. These cookies store information, including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on the visitor's browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the privacy policies of each of the advertising partners of STAC Training. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on STAC Training. These are sent directly to users' browsers, and they automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or personalise the advertising content you see on websites you visit. Note that STAC Training has no access to or control over these cookies used by third-party advertisers.
Third-Party Privacy Policies
STAC Training's Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. These policies may include their practices and instructions about opting out of certain options. You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers' respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
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The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
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The right to erasure – You have the right to request that we erase your personal data under certain conditions.
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The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
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The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
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The right to data portability – You have the right to request that we transfer the data collected to another organisation or directly to you under certain conditions.
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If you make a request, we have one month to respond. Please contact us if you would like to exercise any of these rights.
Children's Information
Another part of our priority is protecting children while using the Internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. STAC Training does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.
COMPLAINTS POLICY
STAC views complaints as an opportunity to learn and improve for the future. It is also an opportunity to make things right for the person [or organisation] who has made the complaint.
Our Policy Is:
• To provide a fair complaints procedure that is clear and easy to use for anyone wishing to make a complaint
• To publicise the existence of our complaints procedure so that people know how to contact us to make a complaint
• To make sure everyone at STAC knows what to do if a complaint is received
• To make sure all complaints are investigated fairly and in a timely way
• To make sure that complaints are, wherever possible, resolved and those relationships are repaired
• To gather information that helps us improve what we do.
Contact Details for Complaints:
Written complaints may be sent to
Sinnott Training & Certification Ltd.
Unit 11A Ballycummin Village,
Raheen, V94 E092
Limerick
or by e-mail at info@stac.ie
Verbal complaints may be made by phone to 061 595 290